Refund Policy
Last updated: January 2025
💯 100% Satisfaction Guarantee
We stand behind our product. If you're not satisfied with your personalized meal plan, we offer a full refund within 7 days of purchase — no questions asked.
Eligibility for Refund
You are eligible for a full refund if:
- Your request is made within 7 days of purchase
- This is your first refund request
How to Request a Refund
To request a refund:
- Log in to your nutrio.love account
- Go to Support section
- Submit a refund request with your order details
Alternatively, you can contact us directly through our support channels.
Refund Processing
Once your refund request is approved:
- Refunds are processed within 3-5 business days
- Cryptocurrency payments are refunded to the original wallet or as USDT equivalent
- You will receive email confirmation when the refund is processed
After Refund
Once a refund is processed:
- Your access to the personalized meal plan will be revoked
- Your account will remain active for free features
- You may purchase a new plan at any time
Non-Refundable Situations
Refunds may not be granted if:
- More than 7 days have passed since purchase
- You have previously received a refund from us
- There is evidence of abuse or fraud
Contact Us
If you have questions about our refund policy or need assistance with a refund request, please contact our support team through the website.